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1. General Information

The website https://www.luckycharmgold.com/ is owned and operated by LuckyGold, which is a Netherlands based company.
By using our website you are accepting all the practices as described in the terms of service and privacy policy, we reserve the right to change our privacy policy, therefore please check for changes when ordering from our website.

2. Data gathered

The following information may be collected when using our website:
1) Geographical location, and IP address
2) Chat transcripts done on our website
3) Email address
4) Payment information
5) Runescape 3 and Oldschool Runescape account character
6) Information gathered from promotional offers
7) Government issued ID (only showing picture + full name)
8) Front picture of creditcard/bank-card (only showing last 4 digits + your full name)
Payment information as listed in 4) above will be collected and processed by Stripe, which will safeguard your data with total security.
By using https://www.luckycharmgold.com/ you acknowledge that you are providing consent to the use of all data mentioned in section 2. A client has the right to ask what data we collected of the client in all circumstances. Any client has the right to request his or her data to be removed.

3. Cookies

By using our website https://www.luckycharmgold.com/ cookies are stored which are used only at our website, cookies are only used to remember the currency preferences of your choice.

4. Verification

For verification purposes we require a picture of a government issued ID, showing your full name and picture. All the other information is not necessary and must be blurred out before sending it to us. A picture of the front of the creditcard should only show your full name and the last 4 digits, all other information must be blurred out. This data will be stored securily and will only be used to prevent fraud and prove that the delivery was made in case of any dispute.

5. Data Storage

Data is kept for the time necessary for the website and its serivces. In case of a dispute or legal actions being taken data might be needed for a longer time, this data will be deleted when it is not deemed necessary to keep it anymore.

6. Contact Information

If you have any questions or concerns about the privacy policy or terms of service please contact us:
Country: Netherlands
Company: LuckyGold
Address: Nieuwe Ebbingestraat 161, 9715BB, Groningen
Email: [email protected]
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