1. General InformationThe website https://www.luckycharmgold.com/ is owned and operated by LuckyGold, which is a Netherlands-based company.
2. Data gatheredThe following information may be collected when using our website:
1) Geographical location, and IP address
2) Chat transcripts done on our website
3) Email address
4) Payment information
5) Runescape 3 and Oldschool Runescape account character
6) Information gathered from promotional offers
7) Government issued ID (only showing picture + full name)
8) Front picture of creditcard/bank-card (only showing last 4 digits + your full name)
Payment information as listed in 4) above will be collected and processed by Stripe, which will safeguard your data with total security.
By using https://www.luckycharmgold.com/ you acknowledge that you are providing consent to the use of all data mentioned in section 2. A client has the right to ask what data we collected of the client in all circumstances. Any client has the right to request his or her data to be removed.
3. CookiesBy using our website https://www.luckycharmgold.com/ cookies are stored which are used only at our website, cookies are only used to remember the currency preferences of your choice.
4. VerificationFor verification purposes, we require a picture of a government-issued ID, showing your full name and picture. All the other information is not necessary and must be blurred out before sending it to us. A picture of the front of the credit card should only show your full name and the last 4 digits, all other information must be blurred out. This data will be stored securely and will only be used to prevent fraud and prove that the delivery was made in case of any dispute.
5. Data StorageData is kept for the time necessary for the website and its services. In case of a dispute or legal actions being taken data might be needed for a longer time, this data will be deleted when it is not deemed necessary to keep it anymore.
Email: [email protected]charmgold.com